In this scenario, the buyer, who is interested in purchasing a building, has received negative feedback about the building from a tenant during the showing.

He is attempting to use the tenant's complaints as leverage to negotiate a lower price for the apartment.

During our negotiations, rather than directly discussing the price with the buyer, we can address the issue indirectly by understanding the tenant's perspective.

The tenant complains because:

• He is unsure about the kind of landlord the buyer will be
• How potential issues in the building will be managed.
  

Thus, the tenant might be trying to discourage the buyer from buying by pointing out these drawbacks.

As brokers, it's crucial to explain to the buyer that such complaints might be a strategy tenants employ when there is buyer interested in buying the building.